Subway Gift Card? Redeem It Instantly with These 8 Steps!

Claim Your Subway Gift Card in Minutes with This Simple Guide!

The Subway Gift Card is the ultimate way to enjoy fresh, customizable sandwiches made with quality ingredients. Whether indulging in classic subs, refreshing wraps, crisp salads, or thirst-quenching drinks, this card ensures every bite is tailored to personal taste. It is perfect for quick lunches, casual dinners, or satisfying cravings on the go, this card unlocks a world of fresh ingredients, bold flavors, and endless choices at any Subway location.

This card can be used for purchases both in-store and online, ensuring a smooth and convenient redemption process at checkout. The balance is instantly applied upon use and covers meals without hidden fees or expiration dates. It allows recipients to enjoy fresh and satisfying options anytime. 

The Subway Gift Card is available in digital and physical formats, providing gifting flexibility. The physical card is great for personal gifting, while the digital version ensures instant email delivery for on-the-go access.

With denominations from $10 to $100, recipients can explore Subway’s extensive menu, from signature subs to satisfying sides. Once redeemed, the remaining balance stays active for future visits, ensuring a seamless and hassle-free dining experience. The Subway Gift Card delivers fresh flavors, total convenience, and the freedom to build the perfect bite every time.

How to Redeem Subway Gift Cards Online in Easy 8 Steps

To redeem your Subway gift card online, visit the official Subway website or app, enter your card details, and follow the prompts to apply the balance to your purchase.

Step 1: Open the Official Platform

Start by accessing the official Subway platform where the gift card can be redeemed:

  • Website: Subway.com
  • Mobile App: Open the Subway App (iOS/Android).
  • Ensure you are signed in with the correct Subway account before proceeding.
official Subway platform where the gift card can be redeemed

Step 2: Log in or Create an Account

Before redeeming your Subway gift card, you need to be signed in:

  • Existing User? Log in using your Subway account credentials.
  • New User? Create a Subway account with basic details like name, email, and password.
  • Important: Subway ties gift card balances to your account—so you must be signed in to use the card.

Step 3: Locate the Gift Card Redemption Section

Once logged in, navigate to the checkout page where you can redeem gift cards:

  • Add items to your shopping cart and proceed to checkout.
  • Scroll down to the Gift Card Pay section.
  • Enter your gift card number and PIN in the designated input box.

Step 4: Enter the Gift Card Code

Now it’s time to enter your unique Subway gift card code:

  • Type or paste the card number and PIN from your gift card.
  • If your gift card is physical, scratch off the silver box on the back to reveal the PIN.
  • Click Apply to add the balance to your order total.
enter your unique Subway gift card code

Step 5: Confirm Redemption and Balance Update

After entering your gift card code:

  • A confirmation message should appear.
  • Your balance will be applied instantly to your purchase.
  • You may receive an email confirmation.

Step 6: Check and Manage Gift Card Balance

After redeeming your Subway gift card:

  • Navigate to Account > Gift Cards > Balance Check to check your funds.
  • You can also check the balance online here.

Step 7: Understand Usage Restrictions and Conditions

Subway gift cards have specific usage conditions:

  • Cannot be redeemed for cash.
  • Can be used for purchases at participating Subway locations.
  • Some items may be excluded from gift card payments.
  • Subway gift cards cannot be added to your account ahead of time – they are redeemed at the time of purchase.

Step 8: Plan or Start Using Your Balance

Once redeemed, you can use your Subway gift card balance:

  • Order food and beverages online or in-store.
  • Apply the balance at checkout.
  • Ensure you use the balance before the expiration date.

How to Redeem Subway Gift Cards Offline in Easy 7 Steps

To redeem a Subway Gift Card in-store, learn how to locate participating Subway locations, check your balance, and follow the redemption steps for a smooth transaction:

Redeem Subway Gift Cards Offline in Easy 7 Steps

Step 1: Identify Participating Stores or Outlets

  • Subway Gift Cards can be used at participating Subway restaurants across the U.S. and Canada.
  • Visit the Subway website or ask at your local restaurant to confirm acceptance.

Step 2: Check Gift Card Balance (Optional but Recommended)

  • Go to Subway’s Gift Card Balance Checker online or call 1-877-697-8222 to check your balance.
  • Alternatively, ask a cashier at a Subway location to check the balance at the register.

Step 3: Understand Terms and Conditions for Offline Use

  • Subway Gift Cards can be used for food and beverage purchases at participating locations.
  • Cards cannot be redeemed for cash, except where required by law.
  • Lost or stolen cards may be replaced only if proof of purchase is provided.

Step 4: Carry the Gift Card (Physical or Mobile Format)

  • Bring your physical Subway Gift Card or add it to the Subway app for digital use.
  • Ensure the card number is visible for scanning or manual entry.

Step 5: Inform the Cashier Before Billing

  • Before checkout, notify the cashier that you’ll be using a Subway Gift Card for payment.
  • If using multiple payment methods, clarify how much of the gift card balance should be applied.

Step 6: Swipe or Scan the Card

  • Hand over your physical card for scanning at the payment terminal.
  • If using a digital Subway Gift Card, open the Subway app and display the barcode for scanning.
  • If scanning doesn’t work, the cashier may manually enter the card number.

Step 7: Confirm Payment & Collect Receipt

  • Ensure the correct deduction is applied from your Subway Gift Card balance.
  • Request details on your remaining balance for future use.
  • Keep your receipt as proof of redemption, which may be useful for refunds or balance checks.

Problems & Help – Subway Gift Card

Common Problems & Troubleshooting Steps

Problem #1: Invalid or Incorrect Code

Problem: You enter your Subway gift card code, but the system says “Invalid Code.”

Possible Causes:

  • The code was entered incorrectly.
  • The card has not been activated.
  • The card has expired or is inactive.

What to Do:

  • Double-check the code for typos.
  • Ensure the code is entered exactly as shown, including hyphens or spaces.
  • If the issue persists, contact Subway Customer Support here.

Problem #2: Not Activated

Problem: Your Subway gift card states “Not Activated” when you try to redeem it.

Possible Causes:

  • The card was not correctly registered at the time of purchase.

What to Do:

  • Return the card to the retailer for proper activation.
  • If purchased online, verify activation with the seller.

Problem #3: Region Restrictions

Problem: You try to redeem a Subway gift card, but it doesn’t work in your country.

Possible Causes:

  • Subway gift cards are region-locked and can only be used in the country where they were purchased.

What to Do:

  • Ensure the card matches your Subway account’s region.
  • If purchased in the wrong region, contact the retailer for a refund or exchange.

Problem #4: Already Redeemed Code

Problem: You try entering your Subway gift card code, but it says “Already Redeemed.”

Possible Causes:

  • The card has already been used.
  • A fraudulent retailer may have sold a used card.

What to Do:

  • Verify the code carefully.
  • If the issue is still there, reach out to Subway Support with proof of purchase.

Problem #5: Temporary Server Problems

Problem: Subway’s activation servers are experiencing delays, preventing gift card redemption.

Possible Causes:

  • High traffic or maintenance on Subway’s servers.

What to Do:

  • Wait a few hours and try again.
  • If the problem continues, get in touch with Subway Support here.

How to Get Help from Subway Support?

1. Customer Support Channels

  • Online Help: Visit Subway Help Center for troubleshooting, account issues, and gift card assistance.
  • Community Forums: Check Subway Discussions for user-generated troubleshooting tips.
  • Help Center: Sign in to your Subway account to access personalized support options.

2. Social Media Support

  • Twitter: @Subway for updates and customer interactions.
  • Facebook: Subway’s official page for promotions and support.

3. Merchant-Specific Support

  • Visit the Subway Gift Card Support Page for direct merchant-related inquiries.

4. Escalation Process

  • If initial support does not resolve the issue, request a supervisor or higher-level assistance.

FAQ

How Can I Check If my Subway Gift Card is Still Valid or has Already Expired?

To check if your Subway Gift Card is still valid:

  1. Locate the card details:
    • Find your gift card number and PIN (if applicable) on the back of the card.
  2. Visit Subway’s official balance check page:
    • Go to Subway Gift Card Balance Check.
  3. Enter the required details:
    • Input your gift card number and PIN (if required).
  4. View card status:
    • The site will display:
      • Remaining balance (if any).
      • Expiry date (if applicable).
      • Card status: active, used, or expired.

⚠️ Note: Subway gift cards do not expire, but they cannot be used to purchase other gift cards.

What Should I Do If my Subway Gift Card is Showing as “Already Redeemed”?

If your Subway gift card says “already redeemed”, follow these steps:

  1. Verify the code entry:
    • Ensure you’ve entered the gift card number correctly.
  2. Check your Subway account (if applicable):
    • Some Subway gift cards require registration before use.
  3. Confirm with the sender (if applicable):
    • If the card was a gift, check whether the sender may have already redeemed it.
  4. Contact Subway Support:
    • Visit Subway Customer Support and provide:
      • Gift card number
      • Purchase receipt
      • Description of the issue

⚠️ Security Tip: Never share your full gift card number publicly.

Can I Redeem my Subway Gift Card Partially and use the Remaining Balance Later?

Yes, Subway gift cards support partial redemption:

  1. Use a portion of the balance now:
    • At checkout, only the amount needed for the purchase will be deducted.
  2. Check your remaining balance afterward:
    • Visit Subway Gift Card Balance Check to track your funds.
  3. Multiple partial uses allowed:
    • As long as funds remain, you can use the card repeatedly.

Tip: If your purchase exceeds your gift card balance, you must use an additional payment method to cover the remaining amount.

How Can I Check the Remaining Balance on my Subway Gift Card?

To verify your Subway Gift Card balance, follow these steps:

  1. Visit the Subway official gift card balance check page:
    • Go to Subway Gift Card Balance Check.
  2. Enter your gift card details:
    • Input your gift card number and PIN (if applicable).
  3. Check balance via Subway account:
    • If your card is linked to your Subway account, you can check the balance there.
  4. Contact Subway Support if needed:
    • If unsure, reach out to Subway Customer Support for confirmation.

🛑 Reminder: Always check your balance before making a purchase to avoid surprises.

What Should I Do If my Subway Gift Card Code is Not Working or Showing as Invalid?

If your Subway gift card code is not working:

  1. Double-check the code:
    • Ensure there are no typos or extra spaces.
  2. Verify the platform:
    • Confirm you’re redeeming it at a participating Subway location or online.
  3. Check if the card has already been redeemed:
    • Log into your Subway account (if applicable) to check.
  4. Wait and try again:
    • Temporary system errors may prevent validation—try again later.
  5. Contact Subway Support:
    • Visit Subway Customer Support and provide:
      • Gift card number
      • Purchase receipt
      • Error message screenshot

💡 Pro Tip: Some Subway gift cards require activation before use—check the instructions provided with your card.

Can I Redeem a Subway Gift Card in a Different Country or Currency than Where It was Purchased?

Subway gift cards may have regional restrictions:

  • Some Subway gift cards are valid only in the country where they were purchased.
  • If your card states “Valid only in the United States”, it cannot be used internationally.

Here’s what you can do:

  • Check your Subway gift card terms on the issuer’s website.
  • If traveling, consider using a Visa or Mastercard prepaid card instead.
  • If sent the wrong regional card, ask the sender to refund or exchange it.

📝 Tip: Always verify a gift card’s region before redeeming to avoid errors.

Can I Reload or Add Funds to my Subway Gift Card?

No, Subway gift cards cannot be reloaded. They are one-time-use cards, and you must purchase a new one if you need additional funds.

What Should I Do If my Subway Gift Card is Lost or Stolen?

If your Subway gift card is lost or stolen:

  1. Check your Subway account (if registered):
    • Some Subway gift cards allow online tracking.
  2. Contact Subway Support:
    • Visit Subway Customer Support.
    • Provide proof of purchase and your gift card number.
  3. Request a replacement:
    • Some issuers may cancel the lost card and issue a replacement if you provide sufficient proof.

💡 Pro Tip: Always register your Subway gift cards to track them securely.