Your Lowe’s Gift Card Made Simple to Redeem

The Lowe’s Gift Card is a practical and empowering gift for homeowners, DIYers, renovators, contractors, and anyone ready to take on a new project. From home improvement essentials and tools to appliances, décor, and garden supplies, it offers everything needed to build, fix, or refresh any space.

This card can be redeemed both in-store at Lowe’s locations across the U.S. and online at Lowes.com, offering flexible shopping options for every type of customer. With no expiration dates or additional fees, recipients can shop when inspiration—or necessity—strikes.

Lowe’s Gift Card is available in both physical and digital formats, making it a versatile choice for housewarmings, renovations, birthdays, weddings, or thank-you gifts. A plastic card is ideal for a hands-on touch while an eGift offers instantly email delivery for last-minute convenience.

With denominations typically ranging from $5 to $2000, the Lowe’s Gift Card suits any budget or project size. Whether it’s a small upgrade or a full home transformation, the card gives the freedom to choose exactly what’s needed.

The Lowe’s Gift Card is a smart and thoughtful gift for new homeowners, DIY enthusiasts, or professional builders—whether they’re just moving in or upgrading their favorite room. It offers value, versatility, and the inspiration to bring any project to life.

How to Redeem Lowe’s Gift Card Online in Easy 8 Steps

Lowe’s Gift Cards can be redeemed online at Lowe’s.com by entering the card code at checkout. The balance is instantly applied and can be used for home improvement purchases, tools, and appliances.

Step 1: Open the Official Platform

To redeem your Lowe’s Gift Card, start by accessing the official redemption page:

• Website: Lowe’s Gift Cards
• Lowe’s Mobile App (if available) Ensure you’re signed into the correct Lowe’s account before proceeding.

Step 2: Log in or Create an Account

Before redeeming, sign in to your Lowe’s account:

• Existing User: Use your registered email or phone number.
• New User: Create an account with basic details. Gift card balances are tied to your account for tracking and usage.

Step 3: Locate the Gift Card Redemption Section

Find where to redeem your gift card within your account settings:

• Go to Gift Card Balance Check on the Lowe’s website.
• Alternatively, visit Lowe’s Gift Cards for redemption details. Navigating to the correct section ensures secure redemption.

Step 4: Enter the Gift Card Code

Once in the redemption section:

• Type or paste your gift card code in the input box.
• Double-check for typos before submitting. If physical, the code is usually behind a scratch-off panel.

Step 5: Confirm Redemption and Balance Update

After entering your code:

• Confirmation Message: “Gift Card Applied Successfully”
• Updated balance will appear instantly in your account.
• You may receive a confirmation email. Your funds are now available for use at Lowe’s locations and online.

Step 6: Check and Manage Gift Card Balance

To track your balance:

• Visit Lowe’s Gift Card Balance Check or check within the Lowe’s Mobile App.
• View redeemed amount, remaining balance, and transaction history. Keeping tabs on your balance helps plan purchases.

Step 7: Understand Usage Restrictions and Conditions

Know where your balance can be applied:

• Lowe’s Gift Cards are redeemable at participating Lowe’s locations and online.
• Balance is non-transferable and non-refundable. Always review Lowe’s gift card terms before checkout.

Step 8: Plan or Start Using Your Balance

Now that your balance is ready:

• Browse eligible purchases on Lowe’s website or mobile app.
• During checkout, choose your balance or combine it with other payment methods. Use your balance before expiry to maximize value.

How to Redeem Lowe’s Gift Card Offline in Easy 7 Steps

Lowe’s Gift Cards can be redeemed at any Lowe’s store for home improvement purchases. You can check your balance online or at the customer service desk before checkout.

Step 1: Identify Participating Stores

• Lowe’s Gift Cards can be redeemed at any Lowe’s store for purchases of home improvement products, tools, and appliances.

Step 2: Check Gift Card Balance (Optional but Recommended)

• Visit the Lowe’s Gift Card Balance Checker and enter your card number and PIN.
• You can also check your balance at the customer service desk in-store.

Step 3: Understand Terms and Conditions for Offline Use

• Lowe’s Gift Cards do not expire and have no service fees.
• They cannot be redeemed for cash, except where required by law.
• Lost or stolen cards may only be replaced with proof of purchase.

Step 4: Carry the Gift Card (Physical or Mobile Format)

• Bring your physical Lowe’s Gift Card or access the digital version via email.
• Ensure the card number and PIN are visible for scanning or manual entry.

Step 5: Inform the Cashier Before Payment

• Let the cashier know you’ll be using a Lowe’s Gift Card for payment.
• If using multiple payment methods, specify how much of the gift card balance should be applied.

Step 6: Swipe or Scan the Card

• Hand over your physical card for scanning at the payment terminal.
• If using a digital gift card, display the barcode or provide the card number and PIN.

Step 7: Confirm Payment & Collect Receipt

• Ensure the correct deduction is applied from your Lowe’s Gift Card balance.
• Ask for your remaining balance and keep the receipt for future reference.

Problems & Help – Lowe’s Gift Card

Common Problems & Troubleshooting Steps

Problem #1: Gift Card Not Redeeming

Problem: The card is declined at checkout or online.

Possible Causes:

• Incorrect code entry.
• Card not activated at purchase.
• System error or transaction failure.

What to Do:

• Re-enter the code carefully at Lowe’s Gift Card Balance Checker.
• Confirm activation with the original retailer.
• Get in touch with Lowe’s Customer Support if the issue continues.

Problem #2: Gift Card Shows Zero Balance After Failed Transaction

Problem: The card was used in a transaction that didn’t complete, but the balance is gone.

Possible Causes:

• System glitch or “null invoice” issue.

What to Do:

• Call Lowe’s Customer Care and request an investigation.
• If the transaction was canceled, ask the store manager to process a new card.

Problem #3: Lost or Stolen Gift Card

Problem: The card is missing and cannot be used.

Possible Causes:

• Lowe’s gift cards are treated like cash and may not be replaced without proof of purchase.

What to Do:

• Reach out to Lowe’s customer support with the original receipt or order number.
• If purchased online, check your email for the digital card details.

Problem #4: Balance Not Updating or Showing Incorrectly

Problem: The card balance doesn’t reflect recent purchases.

Possible Causes:

• System delays or processing errors. 

What to Do:

• Check your balance at Lowe’s Gift Card Balance Checker. 
• Contact support if the issue is still there. 

Problem #5: Usage Restrictions

Problem: The card can’t be used for certain purchases.

Possible Causes:

• Lowe’s gift cards cannot be used to buy other gift cards or pay credit accounts.

What to Do:

• Review the full list of exclusions on Lowe’s Gift Card Terms & Conditions. 

Problem #6: Fraudulent Charges or Unauthorized Use

Problem: The card balance is missing due to unauthorized transactions.

Possible Causes:

• Card compromised after online registration. 
• Fraudulent activity before first use. 

What to Do:

• Check transaction history at the card’s official website. 
• Call Lowe’s Customer Care immediately to dispute charges. 
• Provide card number, purchase receipt, and transaction details. 

Problem #7: Poor Customer Support or No Response

Problem: Long hold times, dropped calls, or no resolution.

Possible Causes:

• High call volume or limited staffing.

What to Do:

• Try calling during off-peak hours (early morning or late evening).
• Use email and social media channels to escalate.

Problem #8: Returned Items Not Refunded to Gift Card

Problem: You returned an item paid with a Lowe’s gift card, but the refund didn’t go back to the card.

Possible Causes:

• System delay in refund processing.
• Refund issued incorrectly to a different method.

What to Do:

• Allow a few business days for refund processing.
• Reach out to customer service with your receipt and original card details.

How to Contact Lowe’s Gift Card Support for Assistance? 

1. Customer Support Channels

• Phone Support: Call 1-800-445-6937 for quick and hassle-free assistance.
• Live Chat: Available via Lowe’s Help Center. 
• Email Support: Submit a request through Lowe’s Contact Page for troubleshooting and assistance.

2. Social Media Support

• Twitter: Check @Lowes for updates and customer interactions.
• Facebook: Visit Lowe’s official page for promotions and support.
• Instagram: Follow @loweshomeimprovement official Instagram account for brand updates and engagement.

3. Merchant-Specific Support

• Where to Buy: Lowe’s gift cards are available online, in-store, and through select retailers. 
• Activation Requirement: Cards must be activated at purchase. 
• Redemption: Valid for purchases at Lowe’s stores and Lowes.com.

4. Escalation Process

If your issue isn’t still resolved, request a supervisor or file a formal complaint through Lowe’s Help Center.

FAQ

How Can I Check If My Lowe’s Gift Card is Still Valid or has Already Expired?

To check if your Lowe’s Gift Card is still valid:

1. Locate the card details:
   • Find your gift card number and PIN on the back of the card or in your email for digital cards.
2. Visit the official balance check page:
   • Go to Lowe’s Gift Card Balance Check.
3. Enter the required details:
   • Input your card number and PIN.
4. View card status:
   • The system will display:
     • Remaining balance
     • Expiry date (if applicable)
     • Card status: active, used, or expired

⚠️ Note: Lowe’s Gift Cards do not expire. However, if the balance remains at $0 for 90 consecutive days, the card will be deactivated and cannot be reused or reloaded.

What Should I Do If My Lowe’s Gift Card is Showing as “Already Redeemed”?

If the card shows as “already redeemed,” but you’ve never used it, report it immediately to Lowe’s Support with your receipt and follow these steps:

1. Double-check the code entry:
   • Ensure the card number and PIN were entered correctly.
2. Check your Lowe’s account (if applicable):
   • Some cards may be linked to your online account.
3. Confirm with the sender (if applicable):
   • If it was a gift, ask the sender if they redeemed it.
4. Contact Lowe’s Support:
   • Visit Lowe’s Gift Card FAQs or call 1-833-989-1301.

⚠️ Security Tip: Lowe’s does not replace lost or stolen cards unless you provide the original purchase receipt.

Can I Redeem My Lowe’s Gift Card Partially and Use the Remaining Balance Later?

Yes, Lowe’s Gift Cards support partial redemption:

1. Use part of the balance at checkout:
   • Only the amount needed for the purchase will be deducted.
2. Check your remaining balance afterward:
   • Use the Lowe’s Gift Card Balance Check tool.
3. Use the card again:
   • As long as funds remain, you can use the card multiple times.

✅ Tip: Lowe’s Gift Cards can be used for home improvement products, tools, appliances, and services.

How Can I Check the Remaining Balance on My Lowe’s Gift Card?

To verify your Lowe’s Gift Card balance, follow these steps:

1. Visit the official balance check page:
   • Go to Lowe’s Gift Card Balance Check.
2. Enter your gift card details:
   • Input your card number and PIN.
3. Check balance via phone:
   • Call 1-800-560-7172 and follow the prompts.
4. Ask in-store:
   • A cashier can check your balance at any Lowe’s location.

🛑 Reminder: Cards with a $0 balance for 90 days are deactivated and cannot be reloaded.

What Should I Do If My Lowe’s Gift Card Code is Not Working or Showing as Invalid?

If your Lowe’s Gift Card code is not working:

1. Re-enter the code carefully:
   • Watch for typos or scratched-off digits.
2. Confirm the redemption platform:
   • Ensure you’re using it at a participating Lowe’s store or on Lowes.com..
3. Check if the card is already redeemed or deactivated:
   • Cards with $0 balance for 90+ days are automatically deactivated.
4. Try again later:
   • Temporary system issues may cause errors.
5. Contact Lowe’s Support:
   • Call 1-833-989-1301 or visit Lowe’s Gift Card FAQs.

> 💡 Pro Tip: Lowe’s Gift Cards are not redeemable for cash unless required by law.

Can I Redeem a Lowe’s Gift Card in a Different Country or Currency than Where It was Purchased?

Lowe’s Gift Cards are region-specific:

• Valid only in the United States and on Lowes.com.
• Not valid internationally or for currency conversion.

Here’s what you can do:

• Check the card’s terms on the packaging or Lowe’s website.
• If you received the wrong regional card, ask the sender to exchange or refund it.

📝 Tip: Always confirm the card’s region before attempting to redeem it.

Can I Reload or Add Funds to My Lowe’s Gift Card?

Yes, some Lowe’s Gift Cards can be reloaded:

1. Reload in-store:
   • Only physical cards purchased and activated in-store can be reloaded.
2. eGift Cards cannot be reloaded:
   • Currently, Lowe’s does not support reloading digital gift cards.
3. Reload limit:
   • You cannot redeem more than $2,000 from a single card in one day.

⚠️ Tip: Ask a cashier if your card is reloadable before attempting to add funds.

What Should I Do If My Lowe’s Gift Card is Lost or Stolen?

If your Lowe’s Gift Card is lost or stolen:

1. Check your Lowe’s account (if registered):
   • Some cards may be linked to your online account.
2. Contact Lowe’s Support:
   • Call 1-833-989-1301 or visit Lowe’s Gift Card FAQs.
3. Provide documentation:
   • You must present the original purchase receipt.
4. Replacement policy:
   • Lowe’s may issue a replacement for the remaining balance if proof is provided.

💡 Pro Tip: Keep your receipt and treat your Lowe’s Gift Card like cash.