Redeem Your Kohl’s Gift Card Instantly in 7 Fast Steps

7 Simple Moves to Redeem Your Kohl’s Gift Card

The Kohl’s Gift Card is a versatile and thoughtful gift, offering recipients the freedom to shop for a wide array of products—from fashion and home essentials to beauty items and more. Whether upgrading a wardrobe, refreshing home décor, or finding the perfect gift, this gift card caters to diverse tastes and needs.

This card can be redeemable in-store and online at Kohls.com, providing convenience and flexibility. They have no expiration date or service fees, ensuring a smooth and hassle-free shopping experience. 

Kohl’s Gift Cards are available in both digital and physical formats, suitable for various gifting preferences. The physical card adds a personal touch for special occasions, while the eGift card ensures instant delivery, allowing recipients to shop conveniently from anywhere.

With denominations ranging from $10 to $100, recipients can explore Kohl’s wide selection of apparel, footwear, accessories, and home essentials, making every shopping trip enjoyable and rewarding.

The Kohl’s Gift Card is perfect for fashion lovers, home decorators, beauty enthusiasts, and anyone who enjoys retail flexibility. It empowers recipients to choose exactly what they want and delivers endless shopping possibilities with ultimate convenience.

How to Redeem Kohl’s Gift Cards Online in Easy 7 Steps

To redeem your Kohl’s gift card online, visit the official Kohl’s website, enter your card details, and follow the prompts to apply the balance to your purchase.

Step 1: Open the Official Platform

Start by accessing the official Kohl’s platform where the gift card can be redeemed:

• Ensure you are signed in with the correct Kohl’s account before proceeding.

Step 2: Locate the Gift Card Redemption Section

Once logged in, navigate to the checkout page where you can redeem gift cards:

• Add items to your shopping cart and proceed to checkout.
• Scroll down to the Payment Methods section.
• Select Gift Card as your payment option.

Step 3: Enter the Gift Card Code

Now it’s time to enter your unique Kohl’s gift card code:

• Type or paste the card number and PIN from your gift card.
• If your gift card is physical, check the back for the printed code.
• Click Add Gift Card to add the balance to your order total.

Step 4: Confirm Redemption and Balance Update

After entering your gift card code:

• A confirmation message should appear.
• Your balance will be applied instantly to your purchase.
• You may receive an email confirmation.

Step 5: Check and Manage Gift Card Balance

After redeeming your Kohl’s gift card:

• Navigate to Account > Wallet > Gift Cards to check your funds.
• You can also check the balance online here.

Step 6: Understand Usage Restrictions and Conditions

Kohl’s gift cards have specific usage conditions:

• Cannot be redeemed for cash.
• Can be used for purchases at Kohl’s stores and online orders.
• Some items may be excluded from gift card payments.

Step 7: Plan or Start Using Your Balance

Once redeemed, you can use your Kohl’s gift card balance:

• Shop online at Kohls.com for eligible items.
• Apply the balance at checkout.
• Ensure you use the balance before the expiration date.

How to Redeem Kohl’s Gift Card Offline in Easy 7 Steps

To redeem a Kohl’s Gift Card in-store, learn how to locate participating Kohl’s locations, check your balance, and follow the redemption steps for a smooth transaction.

Step 1: Identify Participating Stores or Outlets

• Kohl’s Gift Cards can be redeemed at Kohl’s retail stores and Kohl’s.com.
• Visit the Kohl’s website or use the Store Locator to find locations near you.

Step 2: Check Gift Card Balance (Optional but Recommended)

• Go to Kohl’s Wallet and enter your gift card number and PIN to check the balance.
• Alternatively, ask a Kohl’s store associate to check the balance at the register.

Step 3: Understand Terms and Conditions for Offline Use

• Kohl’s Gift Cards do not expire and have no hidden fees.
• They can be used for merchandise purchases but cannot be replaced if lost or stolen.
• Gift Cards can be stored in your Kohl’s Wallet for easier tracking and redemption.

Step 4: Carry the Gift Card (Physical or Mobile Format)

• Bring your physical Kohl’s Gift Card or access the digital version via the Kohl’s Wallet.
• Ensure the barcode or gift card number is visible for scanning.

Step 5: Inform the Cashier Before Billing

• Before checkout, notify the cashier that you’ll be using a Kohl’s Gift Card for payment.
• If using multiple payment methods, clarify how much of the gift card balance should be applied.

Step 6: Swipe or Scan the Card

• Hand over your physical gift card for scanning at the payment terminal.
• If using a digital Kohl’s Gift Card, open the Kohl’s Wallet and display the barcode for scanning.
• If scanning doesn’t work, the cashier may manually enter the card number.

Step 7: Confirm Payment & Collect Receipt

• Ensure the correct deduction is applied from your Kohl’s Gift Card balance.
• Request details on your remaining balance for future use.
• Keep your receipt as proof of redemption, which may be useful for refunds or balance checks.

Problems & Help – Kohl’s Gift Card

Common Problems & Troubleshooting Steps

Problem #1: Invalid or Incorrect Code

Problem: You enter your Kohl’s gift card code, but the system says “Invalid Code.”

Possible Causes:

• The code was entered incorrectly.
• The card has not been activated.
• The card has expired or is inactive.

What to Do:

• Double-check the code for typos.
• Ensure the code is entered exactly as shown, including hyphens or spaces.
• If the issue persists, contact Kohl’s Customer Support here.

Problem #2: Already Redeemed Code

Problem: You try entering your Kohl’s gift card code, and it says “This gift card has already been redeemed.”

Possible Causes:

• The card was previously redeemed and applied to a Kohl’s account.
• Someone else accessed the email and used the code.
• The gift card was compromised or leaked.

What to Do:

• Visit Kohl’s Gift Card Balance and check if the balance was already applied.
• If not, ask the sender if the card was shared with someone else.
• If you suspect misuse or never received it properly, contact Kohl’s Support with the gift card code and any purchase receipt or gift email.

Problem #3: Gift Card Expired

Problem: You try to redeem your Kohl’s Gift Card, but the system says “Gift Card Expired.”

Possible Causes:

• The card remained unused for a long time.
• Expiry policy wasn’t clearly mentioned or noticed.

What to Do:

• Check the expiration date on the card or receipt.
• Some Kohl’s Gift Cards may not expire—verify with customer support.
• If expired due to promotional restrictions, Kohl’s may not reissue, but customer service can clarify whether your case qualifies for any exception.

Problem #4: Card Not Yet Activated

Problem: Your Kohl’s gift card states “Card Not Activated” when you try to redeem it.

Possible Causes:

• The retailer did not properly activate the card at the time of purchase.
• There is a delay in activation from the merchant’s side.

What to Do:

• Check your purchase receipt to confirm activation.
• If the card was bought in-store, return to the store with the receipt and request activation.
• If purchased online, contact the seller or Kohl’s Support for assistance.

Problem #5: Technical Glitches During Redemption

Problem: You try to redeem your Kohl’s gift card, but the system experiences an error.

Possible Causes:

• A temporary issue with Kohl’s servers.
• A system delay prevents the balance from updating.

What to Do:

• Wait a few hours and try again.
• Refresh your account page or log out and log back in.
• If the issue persists, contact Kohl’s Support.

How to Get Help from Kohl’s

1. Kohl’s Customer Support Channels

• Kohl’s Support Website: Kohl’s Help Center
• Live Chat Assistance: Available via Kohl’s Support.
• Kohl’s Customer Service Phone: Check Kohl’s Contact Page for region-specific numbers.
• Email Support: Available through Kohl’s help center.

2. Social Media Support

• Tweet @Kohls for quick responses.
• Use Kohl’s official Facebook or Instagram pages for assistance.

3. Escalation Process

If you don’t receive a resolution, request to speak with a Kohl’s support supervisor or escalate the issue through official channels.

FAQ

How Can I Check If my Kohl’s Gift Card is Still Valid or has Already Expired?

To check if your Kohl’s Gift Card is still valid:

1. Locate the card details:
   • Find your gift card number and PIN (if applicable) on the back of the card.
2. Visit Kohl’s official balance check page:
   • Go to Kohl’s Gift Card Balance Check.
3. Enter the required details:
   • Input your gift card number and PIN (if required).
4. View card status:
   • The site will display:
     • Remaining balance (if any).

⚠️ Note: Kohl’s gift cards do not expire and can be used in-store and online.

What Should I Do If my Kohl’s Gift Card is Showing as “Already Redeemed”?

If your Kohl’s gift card says “already redeemed”, follow these steps:

1. Verify the code entry:
   • Ensure you’ve entered the gift card number correctly.
2. Check your Kohl’s account (if applicable):
   • Kohl’s gift cards do not require registration or account linking to work.
3. Confirm with the sender (if applicable):
   • If the card was a gift, check whether the sender may have already redeemed it.
4. Contact Kohl’s Support:
   • Visit Kohl’s Customer Support and provide:
     • Gift card number
     • Purchase receipt
     • Description of the issue

⚠️ Security Tip: Never share your full gift card number publicly.

Can I Redeem my Kohl’s Gift Card Partially and Use the Remaining Balance Later?

Yes, Kohl’s gift cards support partial redemption:

1. Use a portion of the balance now:
   • At checkout, only the amount needed for the purchase will be deducted.
2. Check your remaining balance afterward:
   • Visit Kohl’s Gift Card Balance Check to track your funds.
3. Multiple partial uses allowed:
   • As long as funds remain, you can use the card repeatedly.

✅ Tip: Kohl’s gift cards can be used for clothing, home goods, and more.

How Can I Check the Remaining Balance on my Kohl’s Gift Card?

To verify your Kohl’s Gift Card balance, follow these steps:

1. Visit the Kohl’s official gift card balance check page:
   • Go to Kohl’s Gift Card Balance Check.
2. Enter your gift card details:
   • Input your gift card number and PIN (if applicable).
3. Check balance via Kohl’s account:
   • Gift card balances are not linked to Kohl’s accounts. Always check online using your card number and PIN.
4. Contact Kohl’s Support if needed:
   • If unsure, reach out to Kohl’s Customer Support for confirmation.

🛑 Reminder: Always check your balance before making a purchase to avoid surprises.

What Should I Do If my Kohl’s Gift Card Code is Not Working or Showing as Invalid?

If your Kohl’s gift card code is not working:

1. Double-check the code:
   • Ensure there are no typos or extra spaces.
2. Verify the platform:
   • Confirm you’re redeeming it at a participating Kohl’s location or online.
3. Check if the card has already been redeemed:
   • Log into your Kohl’s account (if applicable) to check.
4. Wait and try again:
   • Temporary system errors may prevent validation—try again later.
5. Contact Kohl’s Support:
   • Visit Kohl’s Customer Support and provide:
     • Gift card number
     • Purchase receipt
     • Error message screenshot

💡 Pro Tip: If purchased from a third-party retailer, your gift card may need activation—refer to the instructions provided.

Can I Redeem a Kohl’s Gift Card in a Different Country or Currency than Where It was Purchased?

Kohl’s gift cards may have regional restrictions:

• Some Kohl’s gift cards are valid only in the country where they were purchased.
• If your card states “Valid only in the United States”, it cannot be used internationally.

Here’s what you can do:

• Check your Kohl’s gift card terms on the issuer’s website.
• If traveling, consider using a Visa or Mastercard prepaid card instead.
• If sent the wrong regional card, ask the sender to refund or exchange it.

📝 Tip: Always verify a gift card’s region before redeeming to avoid errors.

Can I Reload or Add Funds to my Kohl’s Gift Card?

No, Kohl’s gift cards cannot be reloaded. They are one-time-use cards, and you must purchase a new one if you need additional funds.

What Should I Do If my Kohl’s Gift Card is Lost or Stolen?

If your Kohl’s gift card is lost or stolen, save your card number and receipt for safety.