Redeem Grubhub Gift Card in 8 Super Easy Quick Steps

The Grubhub Gift Card is a delicious way to treat someone to their favorite meals from local restaurants and national chains, all delivered straight to their door. Whether it’s comfort food, gourmet bites, or a late-night snack, this card offers endless options for satisfying cravings.

It can be redeemed online at Grubhub.com or through the Grubhub app, making it easy to order meals and drinks anytime, anywhere. With no expiration dates or extra fees, the Grubhub Gift Card ensures a hassle-free and convenient dining experience.

Grubhub Gift Card is available in both physical and digital formats, making it a perfect choice for birthdays, holidays, thank-you gifts, or surprise treats. A printed physical card for in-person gifting while an eGift card offers email delivery for instant, last-minute joy.

With denominations typically ranging from $15 to $500, the Grubhub Gift Card can fit any occasion or budget. Whether it covers a full family dinner or adds to a weekend takeout order, it gives recipients the freedom to enjoy what they love.

The Grubhub Gift Card is a convenient and meaningful gift for busy professionals, students, families, foodies and anyone who loves restaurant-quality meals at home. It brings comfort, convenience, and great flavor—making mealtime easier and more enjoyable.

How to Redeem Grubhub Gift Cards Online in Easy 8 Steps

To redeem your Grubhub Gift Card Online, click the Add Gift Cards and Promo Codes link, enter your gift card code and select Apply. 

Step 1: Open the Official Grubhub Website

Navigate to the official Grubhub gift card redemption page:

• Website: www.grubhub.com
• Mobile App: Open the Grubhub app (iOS/Android) and sign in.
• Ensure you are logged into your Grubhub account before proceeding.

Step 2: Log in or Sign Up for an Account

• Existing Users: Sign in using your Grubhub credentials.
• New Users: Click “Sign Up” and follow the registration steps.
• Your gift card balance will be linked to your account for secure and convenient use.

Step 3: Locate the Gift Card Redemption Section

• During Checkout, click the “Add gift cards and promo codes” link to redeem your Grubhub eGift Card.
• Enter your eGift Card code in the field and select “Apply.” 
• Your eGift Card balance will be deducted from your order total, and you’ll be able to use multiple eGift Cards per order.

Step 4: Enter the Gift Card Code

• Enter the correct Grubhub Gift Card number and PIN without spaces or typos.
• You’ll find a 16-digit number and a 4-digit PIN on the back of your card. 
• Any unused balance will be saved to your account for future use.
• Click “Add to Account” to apply the balance.

Step 5: Confirm Redemption and Balance Update

• A confirmation message will appear on your screen once the card is successfully applied.
• Your gift card balance will be added to your Grubhub account.
• You may receive an email confirmation with transaction details.

Step 6: Check your Gift Card Balance 

• Visit the Grubhub Gift Card balance page https://www.grubhub.com/account/giftcards/balance.
• Enter the digital gift card code and click “Check Balance”.
• Your available funds will appear on the screen. 
• Call customer support at (844) 828-5331 and inquire about the total balance remaining on your card.

Step 7: Understand Usage Restrictions

• Eligible purchases: Valid for food, beverages, and delivery fees.
• Non-transferable: Cannot be redeemed for cash or transferred.
• Corporate accounts: Some gift cards may not be valid on corporate profiles.

Step 8: Enjoy Your Grubhub Gift Card

• Treat yourself to takeout, delivery, or late-night cravings.
• Use your gift card for birthdays, celebrations, or everyday meals.
• Satisfy your cravings and enjoy instant food delivery anytime with Grubhub Gift Card.

Problems & Help – Grubhub Gift Card

Common Problems & Troubleshooting Steps

Problem #1: Invalid or Incorrect Code 

Issue: You enter your Grubhub Gift Card code, but the system says “Invalid Code.” 

Possible Causes:

• Typing mistakes, like confusing “0” with “O.”
• The card hasn’t been properly activated.
• Attempting to redeem on an unsupported platform (e.g., third-party sites). 

What to Do:

• Double-check the code and enter it exactly as received.
• Make sure the card was activated at checkout (check your receipt or email).
• Redeem only on grubhub.com or the Grubhub app.
• If the issue persists, contact Grubhub Care with the card number and proof of purchase.

Problem #2: Already Redeemed Code 

Issue: The system says, “This gift card has already been redeemed.” 

Possible Causes:

• The card has already been applied to a Grubhub account.
• Someone else accessed and redeemed the code.
• A system error is showing the wrong status. 

What to Do:

• Check your Grubhub Payment section to see if the card is listed.
• If it was a gift, verify redemption with the sender.
• Reach out to Grubhub Care with your card number and receipt.

Problem #3: Gift Card Expired 

Issue: Your Grubhub Gift Card shows as expired. 

Possible Causes:

• Some promotional or partner-issued cards may include expiration terms. 

What to Do:

• Check the email or physical card for expiration information.
• Most standard Grubhub Gift Cards do not expire—contact support for confirmation or possible reissue.

Problem #4: Invalid Code or Typo 

Issue: Grubhub doesn’t recognize your gift card code. 

Possible Causes:

• Extra spaces, symbols, or incorrect formatting.
• Entering the code in the wrong field at checkout. 

What to Do:

• Re-enter or paste the code without extra characters.
• Make sure you’re in the “Add a gift card” section, not promo codes.
• If unrecognized, contact Grubhub Care with a screenshot of the error.

Problem #5: Card Already Redeemed 

Issue: You try to apply your Grubhub Gift Card, but it says it’s already been used. 

Possible Causes:

• The balance has already been added to your account.
• Someone else accessed it before you.
• A system error mislabels the redemption. 

What to Do:

• Review your payment methods and past orders.
• Contact Grubhub Care for verification and next steps.

Problem #6: Card Not Yet Activated Issue Issue: The Grubhub system shows your gift card hasn’t been activated. Possible Causes:

• Activation didn’t complete at point of sale.
• A delay in syncing for digital gift card delivery. What to Do:
• Check for the activation confirmation email or receipt.
• Wait a few hours and try again.
• If still inactive, contact the retailer or Grubhub Support.

Problem #7: Technical Glitches During Redemption 

Issue: You face errors trying to apply your gift card. 

Possible Causes:

• App crashes or the form doesn’t submit properly.
• Network timeout or site maintenance. 

What to Do:

• Clear browser cache, restart the app, or switch devices.
• Try again later.
• If the issue repeats, contact support and include screenshots.

Problem #8: Error — “This Gift Card Has Already Been Redeemed” 

Issue: You haven’t used your Grubhub Gift Card, but it displays as redeemed. 

Possible Causes:

• It auto-applied when you opened it while logged in.
• The card was compromised or shared. 

What to Do:

• Check if the balance is listed in your account’s Payment section.
• If not, contact Grubhub Care for an investigation with the gift card code and receipt.

Problem #9: Card Applied but Balance Not Reflecting 

Issue: You successfully added the gift card, but your balance isn’t showing. 

Possible Causes:

• Temporary delay in displaying available funds.
• System glitch during the redemption process. 

What to Do:

• Refresh the app or log out and back into your account.
• Wait a bit and check the balance again.
• Still missing? Send your confirmation and card details to Grubhub Support.

Problem #10: Issues with Partial Redemption 

Issue: You used part of your Grubhub Gift Card, but the remaining balance isn’t available. 

Possible Causes:

• The leftover balance didn’t sync properly.
• Partial balance wasn’t retained due to a system error. 

What to Do:

• Review your order history and gift card section.
• Contact Grubhub Care with your gift card number and recent transactions to recover the balance if eligible.

How to Get Help from Grubhub Gift Card Support

Grubhub Customer Support Channels

• Website: Visit grubhub.com/help
• Live Chat: Available via your account’s Help Center.
• Phone Support: Call 1-877-585-7878
• Email Support: Submit a request from your account dashboard.

Social Media Support

• Message @Grubhub on Twitter, Instagram, or Facebook for quick replies.

Escalation Process

• If unresolved, ask to escalate your case.
• Include your gift card number, receipt, screenshots, and error messages.

FAQ

How can I check if my Grubhub Gift Card is still valid or has already expired?

To check if your Grubhub Gift Card is still valid:

1. Locate the card details:
   • Find your gift card code in the email or on the back of the physical card.
2. Visit the official balance check page:
   • Go to Grubhub Gift Cards and click “Check your balance.”
3. Enter the required details:
   • Input your gift card code to view the balance and status.

⚠️ Note: Grubhub Gift Cards do not expire and have no service fees.

What should I do if my Grubhub Gift Card is showing as “already redeemed”?

If your Grubhub Gift Card says “already redeemed”, follow these steps:

1. Double-check the code entry:
   • Ensure the code was entered correctly—no extra spaces or typos.
2. Check your Grubhub account Wallet:
   • The balance may already be stored in your account.
3. Confirm with the sender (if applicable):
   • Ask if they redeemed or shared the card elsewhere.
4. Contact Grubhub Support:
   • Visit Grubhub Gift Card Help or email giftcards@grubhub.com.

> ⚠️ Security Tip: Grubhub may require proof of purchase to investigate redemption issues.

Can I redeem my Grubhub Gift Card partially and use the remaining balance later?

Yes, Grubhub Gift Cards support partial redemption:

1. Apply the gift card at checkout:
   • Only the amount needed for the order will be deducted.
2. Track your remaining balance:
   • View it in your Grubhub Wallet or recheck via the balance tool.
3. Use the card again:
   • As long as funds remain, you can use the card across multiple orders.

> ✅ Tip: You can also use multiple gift cards on a single order.

How can I check the remaining balance on my Grubhub Gift Card?

To verify your Grubhub Gift Card balance, follow these steps:

1. Go to the balance check page:
   • Visit Grubhub Gift Cards.
2. Enter your gift card code.
3. Check your Wallet:
   • If the card is linked to your account, the balance will appear there.

> 🛑 Reminder: You must be logged in to view Wallet balances.

What should I do if my Grubhub Gift Card code is not working or showing as invalid?

If your Grubhub Gift Card code is not working:

1. Re-enter the code carefully:
   • Avoid typos and check for confusing characters (e.g., 0 vs O).
2. Ensure the card is activated:
   • Some physical cards require activation at purchase.
3. Check if the card is already redeemed:
   • Look in your Wallet or use the balance check tool.
4. Try again later:
   • Temporary system issues may affect redemption.
5. Contact Grubhub Support:
   • Email giftcards@grubhub.com with your card number and receipt.

> 💡 Pro Tip: You must have a valid payment method on file—even when using a gift card.

Can I redeem a Grubhub Gift Card in a different country or currency than where it was purchased?

Grubhub Gift Cards are region-specific:

• Valid only in the United States.
• Not valid internationally or for currency conversion.

Here’s what you can do:

• Check the card’s terms on the Grubhub website.
• If you received the wrong regional card, ask the sender to exchange or refund it.

> 📝 Tip: Grubhub gift cards cannot be used on affiliated platforms like Seamless or Uber Eats.

Can I reload or add funds to my Grubhub Gift Card?

No, Grubhub Gift Cards cannot be reloaded. They are one-time-load cards, and you’ll need to purchase a new one for additional funds.

What should I do if my Grubhub Gift Card is lost or stolen?

If your Grubhub Gift Card is lost or stolen:

1. Check your email (for digital cards):
   • You may be able to retrieve the code.
2. Contact Grubhub Support:
   • Email giftcards@grubhub.com with:
     • Proof of purchase
     • Gift card number (if available)
3. Replacement policy:
   • Grubhub may reissue the card if sufficient documentation is provided.

> 💡 Pro Tip: Send the card to yourself and print it if you want to give it physically