Step-by-Step Guide to Redeem Chick-fil-A Gift Card
The Chick-fil-A Gift Card is the perfect treat for anyone who loves delicious, high-quality meals made fresh daily. Whether enjoying a classic Chicken Sandwich, crispy nuggets, or fresh salads, this card offers the freedom to indulge in favorites at any Chick-fil-A restaurant nationwide.
This card is redeemable instantly by presenting it at checkout in-store or online, ensuring a smooth and effortless dining experience. The balance is applied within seconds, covering meals, beverages, and catering options with no expiration dates, so recipients can savor their favorites at their convenience.
The Chick-fil-A Gift Card is available in digital and physical formats, offering flexibility for different gifting preferences. The physical card makes a great gift for special occasions, while the digital version is sent instantly via email, allowing easy access and hassle-free use.
With denominations ranging from $10 to $100, this card suits different budgets, making it ideal for any occasion. Once redeemed, the funds remain available for future meals, ensuring a seamless way to enjoy fresh, flavorful meals. The Chick-fil-A Gift Card isn’t just about food—it’s an invitation to enjoy delicious flavors, create lasting memories, and share every bite with friends and family.
How to Redeem Chick-fil-A Gift Card Online in Easy 8 Steps
To redeem Chick-fil-A Gift Card Online, Create a Chick-fil-A One account, select your desired items, click “My Order”, and add your gift card in the payment section.
Step 1: Open the Official Chick-fil-A Website
Navigate to the official Chick-fil-A website to redeem your gift card:
- Website: Chick-fil-A eGift Cards | Chick-fil-A
- Mobile App: Open the Chick-fil-A app (iOS/Android).
- Ensure you are logged into your Chick-fil-A account before proceeding.
Step 2: Log in or Sign Up for an Account
- Existing User? Log in using your Chick-fil-A credentials.
- New User? Click “Create Account” and follow the registration steps.
- Chick-fil-A gift card balances are linked to your account for security and tracking.
Step 3: Locate the Gift Card Redemption Section
- Create a Chick-fil-A One account through the website or mobile application.
- Choose whether you want to order by pick-up or delivery.
- Select what you want to eat.
- Click the “My Order” option.
- Confirm that your order is correct. When you are sure, select “Pay” on the website and “Continue to pay” on the app.
- Look for the “Change” option next to the selected payment section.
- You must transfer the money to the previously created Chick-fil-A One account to use your gift card. Select the option to “Transfer a gift card”.
- Enter your gift card number and PIN.
- Choose “Pay with Chick-fil-A One” to complete your order when the funds are transferred.
Step 4: Enter the Gift Card Code
- Type your Chick-fil-A Gift Card Code into the designated input box.
- Codes are typically 16-digit numbers with a PIN.
- Double-check for typos before clicking “Apply” to ensure a smooth process.
Step 5: Confirm Redemption and Balance Update
- A success message will appear once the code is successfully applied.
- Your Chick-fil-A Gift Card balance updates instantly.
- You may receive an email confirmation with redemption details.
Step 6: Check and Manage Gift Card Balance
- By Phone: Call 1-888-232-1864 and follow the prompts to enter your card information.
- In-Store: Visit a participating Chick-fil-A restaurant and ask a Team Member to check your gift card balance.
- In the Official App: Open the Chick-fil-A App, select Scan at the bottom of the home screen, and view your Chick-fil-A One Digital Gift Card balance displayed beneath the QR code.
- Online: Sign in to your Chick-fil-A One Account, click Account in the top right corner. Go to Payments and Subscriptions > Manage Payment Methods to view your current digital gift card balance.
Step 7: Understand Usage Restrictions
- Chick-fil-A gift cards cannot be used for cash withdrawals or third-party purchases.
- Funds can be used for food, drinks, and catering orders at Chick-fil-A.
- Non-refundable—once redeemed, the balance cannot be transferred or withdrawn.
Step 8: Start Using Your Balance
- Use your Chick-fil-A Gift Card for meals, drinks, and catering.
- Chick-fil-A allows split payments if your balance is lower than the total purchase.
- Watch for promotions and discounts.
- Redeem the gift card in the country where it was purchased.
- Order your favorite meals before the card expires.
How to Redeem Chick-fil-A Gift Card Offline in Easy 7 Steps
To redeem a Chick-fil-A Gift Card in-store, learn how to locate participating Chick-fil-A restaurants, check your balance, and follow the redemption steps for a seamless dining experience:
Step 1: Identify Participating Stores or Outlets
- Chick-fil-A Gift Cards can be used at participating Chick-fil-A restaurants across the U.S.
- Visit the Chick-fil-A website or ask at your local restaurant to confirm acceptance.
Step 2: Check Gift Card Balance (Optional but Recommended)
- Go to Chick-fil-A’s Gift Card Balance Checker online or call 1-888-232-1864 to check your balance.
- Alternatively, ask a cashier at a Chick-fil-A location to check the balance at the register.
Step 3: Understand Terms and Conditions for Offline Use
- Chick-fil-A Gift Cards can be used for food and beverage purchases at participating locations.
- Cards do not expire and have no hidden fees.
- Lost or stolen cards may be replaced only if proof of purchase is provided.
Step 4: Carry the Gift Card (Physical or Mobile Format)
- Bring your physical Chick-fil-A Gift Card or add it to the Chick-fil-A One app for digital use.
- Ensure the card number is visible for scanning or manual entry.
Step 5: Inform the Cashier Before Billing
- Before checkout, notify the cashier that you’ll be using a Chick-fil-A Gift Card for payment.
- If using multiple payment methods, clarify how much of the gift card balance should be applied.
Step 6: Swipe or Scan the Card
- Hand over your physical card for scanning at the payment terminal.
- If using a digital Chick-fil-A Gift Card, open the Chick-fil-A One app and display the barcode for scanning.
- If scanning doesn’t work, the cashier may manually enter the card number.
Step 7: Confirm Payment & Collect Receipt
- Ensure the correct deduction is applied from your Chick-fil-A Gift Card balance.
- Request details on your remaining balance for future use.
Keep your receipt as proof of redemption, which may be useful for refunds or balance checks.
Problems & Help – Chick-fil-A Gift Card
Common Problems & Troubleshooting Steps
Problem #1: Activation Problems
Problem: The gift card isn’t working because it hasn’t been activated.
Possible Causes:
- The card was not properly activated at purchase.
What to Do:
- Check the purchase or activation receipt.
- If activation failed, request a duplicate receipt from the retailer and submit a Gift Card Replacement Form.
Problem #2: Insufficient Funds
Problem: The card balance is too low for the transaction.
Possible Causes:
- Fees or charges reduced the available balance.
What to Do:
- Check your balance before making a purchase.
- Use a secondary payment method if needed.
Problem #3: App Payment Restrictions
Problem: The remaining balance on the gift card cannot be used in the Chick-fil-A app.
Possible Causes:
- The app only allows full payments with gift cards.
What to Do:
- Reload the card with the exact amount needed.
- Use the card for in-person purchases instead.
Problem #4: Lost or Stolen Card
Problem: The card has been misplaced or used fraudulently.
Possible Causes:
- Unauthorized transactions or theft.
What to Do:
- Contact Chick-fil-A customer support immediately to report the loss.
- Request a replacement if applicable.
Problem #5: Technical Issues
Problem: The card is declined due to system errors.
Possible Causes:
- Temporary server problems.
What to Do:
- Wait a few hours and try again.
- Request for Chick-fil-A support if the issue continues.
Problem #6: Gift Card Not Scanning
Problem: The card barcode or magnetic strip is unreadable.
Possible Causes:
- Physical damage or wear and tear.
What to Do:
- Try manually entering the card number.
- Request a replacement if the card is damaged.
Problem #7: Gift Card Not Accepted at Certain Locations
Problem: Some Chick-fil-A locations do not accept gift cards.
Possible Causes:
- Franchise-specific policies.
What to Do:
- Verify with the restaurant before attempting to use the card.
How to Contact Chick-fil-A Gift Card Support for Assistance?
1. Customer Support Channels
- Phone Support: Call customer service at 1-866-232-2040.
- Email Support: chickfila@wgiftcard.com
- Online Help: Visit Chick-fil-A Gift Card Support for troubleshooting and assistance.
- Help Center: Sign in to your Chick-fil-A account to access personalized support options.
2. Social Media Support
- Twitter: @ChickfilA for updates and customer interactions.
- Facebook: Chick-fil-A’s official page for promotions and support.
- Instagram: @ChickfilA for brand updates and engagement.
3. Merchant-Specific Support
Visit the Chick-fil-A Support page for direct merchant-related inquiries.
4. Escalation Process
If initial support does not resolve the problem, request a supervisor or higher-level assistance.
FAQ
How Can I Check If My Chick-fil-A Gift Card is Still Valid or has Already Expired?
To check if your Chick-fil-A Gift Card is still valid:
- Locate the card details:
- Find your gift card number on the back of a physical card or in your email for digital cards.
- Visit Chick-fil-A’s official balance check page:
- Go to Chick-fil-A Gift Card Balance Check.
- Enter the required details:
- Log into your Chick-fil-A account and input the gift card code.
- View card status:
- Chick-fil-A will display:
- Remaining balance (if any).
- Expiry date (if applicable).
- Card status: active, used, or expired.
- Chick-fil-A will display:
⚠️ Note: Chick-fil-A Gift Cards do not expire and have no activation or maintenance fees.
What Should I Do If My Chick-fil-A Gift Card is Showing as “Already Redeemed”?
If your Chick-fil-A gift card says “already redeemed”, follow these steps:
- Verify the code entry:
- Ensure you’ve entered the gift card number correctly.
- Check your Chick-fil-A account (if applicable):
- Some Chick-fil-A gift cards require registration before use.
- Confirm with the sender (if applicable):
- If the card was a gift, check whether the sender may have already redeemed it.
- Contact Chick-fil-A Support:
- Visit Chick-fil-A Customer Support and provide:
- Gift card number
- Purchase receipt
- Description of the issue
- Visit Chick-fil-A Customer Support and provide:
⚠️ Security Tip: Never share your full gift card number publicly.
Can I Redeem my Chick-fil-A Gift Card Partially and Use the Remaining Balance Later?
Yes, Chick-fil-A gift cards support partial redemption:
- Use a portion of the balance now:
- At checkout, only the amount needed for the purchase will be deducted.
- Check your remaining balance afterward:
- Visit Chick-fil-A Gift Card Balance Check to track your funds.
- Multiple partial uses allowed:
- As long as funds remain, you can use the card repeatedly.
✅ Tip: Chick-fil-A gift cards do not expire, so you can use the balance anytime.
How Can I Check the Remaining Balance on my Chick-fil-A Gift Card?
To verify your Chick-fil-A Gift Card balance, follow these steps:
- Visit the Chick-fil-A official gift card balance check page:
- Go to Chick-fil-A Gift Card Balance Check.
- Enter your gift card details:
- Input your gift card number and PIN (if applicable).
- Check balance via Chick-fil-A account:
- If your card is linked to your Chick-fil-A account, you can check the balance there.
- Contact Chick-fil-A Support if needed:
- If unsure, reach out to Chick-fil-A Customer Support for confirmation.
🛑 Reminder: Always check your balance before making a purchase to avoid surprises.
What Should I Do If my Chick-fil-A Gift Card Code is Not Working or Showing as Invalid?
If your Chick-fil-A gift card code is not working:
- Double-check the code:
- Ensure there are no typos or extra spaces.
- Verify the platform:
- Confirm you’re redeeming it at a participating Chick-fil-A location or online.
- Check if the card has already been redeemed:
- Log into your Chick-fil-A account (if applicable) to check.
- Wait and try again:
- Temporary system errors may prevent validation—try again later.
- Contact Chick-fil-A Support:
- Visit Chick-fil-A Customer Support and provide:
- Gift card number
- Purchase receipt
- Error message screenshot
- Visit Chick-fil-A Customer Support and provide:
💡 Pro Tip: Some Chick-fil-A gift cards require activation before use—check the instructions provided with your card.
Can I Redeem a Chick-fil-A Gift Card in a Different Country or Currency than Where It Was Purchased?
Chick-fil-A gift cards may have regional restrictions:
- Some Chick-fil-A gift cards are valid only in the country where they were purchased.
- If your card states “Valid only in the United States”, it cannot be used internationally.
Here’s what you can do:
- Check your Chick-fil-A gift card terms on the issuer’s website.
- If traveling, consider using a Visa or Mastercard prepaid card instead.
- If sent the wrong regional card, ask the sender to refund or exchange it.
📝 Tip: Always verify a gift card’s region before redeeming to avoid errors.
Can I Reload or Add Funds to my Chick-fil-A Gift Card?
No, Chick-fil-A gift cards cannot be reloaded. They are one-time-use cards, and you must purchase a new one if you need additional funds.
What Should I Do If my Chick-fil-A Gift Card is Lost or Stolen?
If your Chick-fil-A gift card is lost or stolen:
- Check your Chick-fil-A account (if registered):
- Some Chick-fil-A gift cards allow online tracking.
- Contact Chick-fil-A Support:
- Visit Chick-fil-A Customer Support.
- Provide proof of purchase and your gift card number.
- Request a replacement:
- Some issuers may cancel the lost card and issue a replacement if you provide sufficient proof.
💡 Pro Tip: Always register your Chick-fil-A gift cards to track them securely.