Instantly Redeem Your Carnival Gift Card in 7 Easy Steps

The Carnival Gift Card is the perfect way to enjoy unforgettable cruise experiences, onboard entertainment, and exclusive amenities with Carnival Cruise Line. Whether booking a dream vacation, indulging in spa treatments, or exploring exciting shore excursions, this card provides flexible spending for a memorable getaway.

This card can be redeemable online at Carnival.com or onboard Carnival ships. From pre-booking your next adventure to splurging on unforgettable activities mid-voyage, the card offers travelers the flexibility to personalize their experience. With no expiration date and no service fees, ensuring a hassle-free vacation experience from purchase to redemption.

Carnival Gift Card is available in both digital and physical formats, catering to every gifting preference. Digital cards can be delivered instantly via email for last-minute surprises, while physical cards come with a ready-to-gift packaging.

With denominations ranging from $25 to $500, Carnival Gift card lets you choose what is under your budget. Recipients can enjoy luxurious accommodations, fine dining, thrilling activities, and relaxing spa treatments, making every cruise experience extraordinary for both first-time cruisers and seasoned travelers alike.

The Carnival Gift Card is perfect for cruise lovers, adventure seekers, families, and anyone looking to explore the open seas. It delivers endless possibilities for relaxation, entertainment, and travel.

How to Redeem Carnival Gift Cards Online in Easy 7 Steps

Carnival gift cards can be used toward the purchase of a Carnival cruise or onboard expenses like drinks, dining, and entertainment.

Step 1: Open the Official Platform

Start by accessing the official Carnival Gift Card platform:

• Ensure you are signed in with the correct Carnival account before proceeding.

Step 2: Locate the Gift Card Redemption Section

Once logged in, navigate to the checkout page where you can redeem gift cards:

• Select a Carnival cruise or onboard service.
• Proceed to checkout and scroll down to the Payment Methods section.
• Choose Use Gift Card and enter your gift card number and PIN.

Step 3: Enter the Gift Card Code

Now it’s time to enter your unique Carnival gift card code:

• Type or paste the card number and PIN from your gift card.
• If your gift card is physical, check the back for the printed code.
• Click Apply to add the balance to your booking or onboard account.

Step 4: Confirm Redemption and Balance Update

After entering your gift card code:

• A confirmation message should appear.
• Your balance will be applied instantly to your cruise or onboard purchases.
• You may receive an email confirmation.

Step 5: Check and Manage Gift Card Balance

After redeeming your Carnival gift card:

• Navigate to Account > Gift Cards > Balance Check to check your funds.
• You can also check the balance online here.

Step 6: Understand Usage Restrictions and Conditions

Carnival gift cards have specific usage conditions:

• Cannot be redeemed for cash unless required by law.
• Can be used for cruise bookings and onboard purchases like dining, drinks, and entertainment.
• Cannot be used for third-party excursions or non-Carnival services.

Step 7: Plan or Start Using Your Balance

Once redeemed, you can use your Carnival gift card balance:

• Ensure you use the balance before the expiration date (if applicable).
• Apply it toward a Carnival cruise booking.
• Use it onboard for food, drinks, spa treatments, and entertainment.

How to Redeem Carnival Gift Card Offline in Easy 7 Steps

To redeem a Carnival Gift Card, you can apply it toward a cruise booking online or use it onboard for various purchases, including shore excursions and spa experiences.

Step 1: Identify Participating Locations

• Carnival Gift Cards can be redeemed online at Carnival.com or onboard Carnival Cruise Line ships.
• They cannot be used on ships that operate with a currency other than USD.

Step 2: Check Gift Card Balance (Optional but Recommended)

• Visit the Carnival Gift Card Balance Checker online or call 1-800-CARNIVAL to check your balance.
• Alternatively, check your balance at the Guest Services desk onboard.

Step 3: Understand Terms and Conditions for Offline Use

• Carnival Gift Cards do not expire and have no hidden fees.
• They can be used for cruise bookings, onboard spending, shore excursions, and spa experiences.
• Lost or stolen cards cannot be replaced, so keep them secure.

Step 4: Locate the Gift Card Code

• Carefully scratch off the back of the card to reveal the 16-digit PIN code.
• Ensure the code is entered correctly to avoid errors.

Step 5: Redeem the Gift Card Online or Onboard

• If redeeming before the cruise, visit Carnival.com and apply the gift card toward your booking.
• If redeeming onboard, visit the Guest Services desk or use a kiosk to add funds to your Sail & Sign account.

Step 6: Confirm Redemption & Apply to Your Account

• If redeeming online, the funds will be applied to your cruise fare or onboard spending account.
• If redeeming onboard, the funds will be available for purchases at restaurants, bars, and shops.

Step 7: Verify Funds in Your Carnival Account

• Log into your Carnival account or check your Sail & Sign balance onboard.

If the balance does not update, visit Guest Services for assistance.

Problems & Help – Carnival Gift Card

Common Problems & Troubleshooting Steps

Problem #1: Gift Card Not Redeeming

Problem: The card isn’t applying to purchases or onboard spending.

Possible Causes:

• The code was entered incorrectly.
• The card was partially used, and the remaining balance needs to be reissued.
• The card is expired or deactivated.

What to Do:

• Double-check the code entry (e.g., “O” vs. “0”).
• Contact Carnival Guest Services to request a new card with the remaining balance.
• Try redeeming at Carnival Gift Card Help.

Problem #2: Gift Card Not Accepted on Certain Ships

Problem: The card is not redeemable on some Carnival cruises.

Possible Causes:

• Carnival gift cards are only accepted on ships that use USD as onboard currency.

What to Do:

• Verify the ship’s onboard currency before purchasing a gift card.

Problem #3: Gift Card Balance Not Updating

Problem: The balance does not reflect recent transactions.

Possible Causes:

• System delays in updating the balance.

What to Do:

• Wait for a few hours and check again.
• Reach out to Carnival support if the issue continues.

Problem #4: Fraudulent or Tampered Gift Cards

Problem: The card was purchased but does not work due to fraud or tampering.

Possible Causes:

• Scammers may place fake barcodes over real ones.

What to Do:

• Check the barcode for signs of tampering.
• Request Carnival Gift Card Fraud Support for assistance.

Problem #5: Gift Card Denied Due to Partial Use

Problem: The card was used for some purchases but is now showing as invalid.

Possible Causes:

• Carnival may require a new card to be issued for the remaining balance.

What to Do:

• Contact Carnival Guest Services to resolve the issue.

How to Contact Carnival Gift Card Support for Assistance? 

1. Customer Support Channels

• Phone Support: Call 1-800-CARNIVAL,or 1-800-764-7419 for quick and hassle-free assistance.
• Email Support: Submit inquiries via the Carnival Contact Page for customer support.
• Online Help: Visit Carnival Gift Card Help for troubleshooting and assistance.

2. Social Media Support

• Twitter: Check @CarnivalCruise for updates and customer interactions.
• Facebook: Visit Carnival’s official page for promotions and support.
• Instagram: Follow @Carnival official Instagram account for brand updates and engagement.

3. Merchant-Specific Support

• Retail Stores: Carnival gift cards can be purchased at major retailers such as Kroger, Safeway, and Publix.
• Activation Requirement: The card must be activated by the cashier before use if bought from a physical store.
• Redemption: Gift cards can be redeemed at Carnival.com or onboard Carnival ships.

4. Escalation Process

If the issue remains unresolved, escalate the matter to a supervisor or higher-level support.

FAQ

How Can I Check If my Carnival Gift Card is Still Valid or has Already Expired?

To check if your Carnival Gift Card is still valid:

1. Locate the card details:
   • Find your gift card number on the back of a physical card or in your email for digital cards.
2. Visit Carnival’s official balance check page:
   • Go to Carnival Gift Card Balance Check.
3. Enter the required details:
   • Input your gift card number.
4. View card status:
   • Carnival will display:
     • Remaining balance (if any)

⚠️ Note: Carnival gift cards do not expire, but they can only be used for cruise-related purchases.

What Should I Do If my Carnival Gift Card is Showing as “Already Redeemed”?

If your Carnival gift card says “already redeemed”, follow these steps:

1. Verify the code entry:
   • Ensure you’ve entered the gift card number correctly.
2. Check your Carnival account (if applicable):
   • You may optionally add the card to your Carnival account for convenience, but registration is not required.
3. Confirm with the sender (if applicable):
   • If the card was a gift, check whether the sender may have already redeemed it.
4. Contact Carnival Support:
   • Visit Carnival Customer Support and provide:
     • Gift card number
     • Purchase receipt
     • Description of the issue

⚠️ Security Tip: Never share your full gift card number publicly.

Can I Redeem my Carnival Gift Card Partially and Use the Remaining Balance Later?

Yes, Carnival gift cards support partial redemption:

1. Use a portion of the balance now:
   • At checkout, only the amount needed for the purchase will be deducted.
2. Check your remaining balance afterward:
   • Visit Carnival Gift Card Balance Check to track your funds.
3. Multiple partial uses allowed:
   • As long as funds remain, you can use the card repeatedly.

✅ Tip: Carnival gift cards can be used for cruise bookings, onboard spending, and shore excursions.

How Can I Check the Remaining Balance on my Carnival Gift Card?

To verify your Carnival Gift Card balance, follow these steps:

1. Visit the Carnival official gift card balance check page:
   • Go to Carnival Gift Card Balance Check.
2. Enter your gift card details:
   • Input your gift card number.
3. Check balance via Carnival account:
   • If your card is linked to your Carnival account, you can check the balance there.
4. Contact Carnival Support if needed:
   • If unsure, reach out to Carnival Customer Support for confirmation.

🛑 Reminder: Always check your balance before making a purchase to avoid surprises.

What Should I Do If my Carnival Gift Card Code is Not Working or Showing as Invalid?

If your Carnival gift card code is not working:

1. Double-check the code:
   • Ensure there are no typos or extra spaces.
2. Verify the platform:
   • Confirm you’re redeeming it on the correct Carnival website or onboard.
3. Check if the card has already been redeemed:
   • Contact Carnival Support to check if the card has already been redeemed.
4. Wait and try again:
   • Temporary system errors may prevent validation—try again later.
5. Contact Carnival Support:
   • Visit Carnival Customer Support and provide:
     • Gift card number
     • Purchase receipt
     • Error message screenshot

💡 Pro Tip: If your card was purchased from a third-party retailer, check their terms for activation delays.

Can I Redeem a Carnival Gift Card in a Different Country or Currency than Where It was Purchased?

No, Carnival gift cards are region-specific:

• Carnival gift cards are valid for bookings made in U.S. dollars through Carnival’s U.S. website or customer service.
• You cannot convert the gift card value to another currency.

Here’s what you can do:

• Check your Carnival account region before redeeming.
• If someone sent you the wrong regional card, ask them to refund or exchange it.

📝 Tip: Always verify a gift card’s region before redeeming to avoid errors.

Can I Reload or Add Funds to my Carnival Gift Card?

No, Carnival gift cards cannot be reloaded. Carnival gift cards cannot be reloaded, but can be used multiple times until the full balance is spent.

What Should I Do If my Carnival Gift Card is Lost or Stolen?

If your Carnival gift card is lost or stolen:

1. Check your Carnival account:
   • Log in and review your Gift Card Balance section.
2. Contact Carnival Support:
   • Visit Carnival Customer Support.
   • Provide proof of purchase and your gift card number.
3. Request a replacement:
   • Carnival gift cards cannot be replaced if lost or stolen, even with proof of purchase.

💡 Pro Tip: Add your Carnival gift card to your account as soon as you receive it to prevent loss.