Redeem Burger King Gift Card in 8 Quick Steps

Burger King Gift Card serves up flame-grilled flavor, crispy classics, and fast-food favorites at one of the most iconic burger joints in the world. Whether it’s Whoppers, chicken fries, breakfast combos, or milkshakes, this card lets recipients satisfy cravings in every bite.

It’s redeemable at participating Burger King restaurants across the U.S. and online or in-app where accepted, offering flexibility for dine-in, drive-thru, or mobile ordering. With no expiration dates or hidden fees, the card offers convenient, flexible dining whenever hunger strikes.

Burger King Gift Card is available in both physical and digital formats, making it versatile for all kinds of gifting moments—from birthdays and holidays to spontaneous snacks and quick thank-yous. A traditional card is ideal for in-person giving while an eGift card offers instant email delivery for last-minute gifting.

With denominations typically ranging from $5 to $100, this card can be customized to fit any budget. From solo lunch runs to family dinners and late-night cravings, it gives the recipient the freedom to choose what they love.

Burger King Gift Card is a fun and practical gift for students, families, coworkers, fast food lovers, or anyone who craves bold flavor and convenience. It offers flame-grilled favorites, great value, and quick satisfaction.

How to Redeem Burger King Gift Cards Online in Easy 8 Steps

To redeem Burger King Gift Card Online, navigate to the official Burger King website, select Add New Payment Method and Add a BK Crown Card during checkout and enter your gift card details. 

Step 1: Open the Official Burger King Website or App

• Website: www.bk.com
• Mobile App: Download the Burger King app (iOS/Android) for mobile ordering and redemption.
• Ensure you are logged into your Burger King account before proceeding.

Step 2: Log in or Sign Up for an Account

• Existing Users: Sign in using your Burger King credentials.
• New Users: Click “Sign Up” and follow the steps to create an account.
• Your gift card balance will be linked to your account for secure checkout.

Step 3: Locate the Gift Card Redemption Section

• Navigate to the BURGER KING® mobile application or visit www.bk.com at the time of purchase.
• Add your favorite Whoppers, fries, drinks, and desserts.
• Select Add New Payment Method during checkout. 
• Click Add a BK Crown Card. 
• Enter the gift card code and press Save & Continue.
• Your total will be deducted by your balance. 
• If there is not enough balance on your gift card, you will be prompted to enter another payment method to cover the remaining balance.

​Note: If you want to add another gift card, click on TRANSFER BALANCE FROM ANOTHER CROWN CARD.

Step 4: Enter the Gift Card Code at Checkout

• Select “Add a BK Crown Card” as a Payment method.
• Enter the correct Burger King Gift Card number and PIN without spaces or typos.
• Click “Apply” to redeem the balance.

Step 5: Confirm Redemption and Balance Update

• A confirmation message will appear once the card is successfully applied.
• Your gift card balance will be applied to your order.
• You may receive an email confirmation with transaction details.

Step 6: Check Your Gift Card Balance

• Visit www.bk.com/crowncard. 
• Enter the 16-digit gift card number and email address to view your remaining balance. 
• Your current gift card balance will be displayed.
• You can also check through the BK app or by calling customer service at 1-866-394-2493.

Step 7: Understand Usage Restrictions

• Valid for in-app and in-store purchases at participating U.S. locations.
• Non-transferable and not redeemable for cash except where required by law.
• Not valid on third-party delivery platforms (e.g., Uber Eats, DoorDash).

Step 8: Enjoy Your Burger King Gift Card

• Treat yourself to flame-grilled burgers, crispy chicken, and classic sides.
• Use your gift card for breakfast, lunch, dinner, or late-night cravings.
• Savor quick and delicious meals with the Burger King Gift Card.

How to Redeem a Burger King Gift Card Offline in Easy 7 Steps

Burger King Gift Cards are redeemable in-store at participating U.S. locations, including at the counter and drive-thru. Both physical and digital formats are accepted, and they never expire or incur fees.

Step 1: Identify Participating Locations

• Burger King Gift Cards can be redeemed at any participating Burger King restaurant in the U.S.
• Use the Burger King Store Locator to find a nearby location.

Step 2: Check Gift Card Balance (Optional but Recommended)

• Visit the Burger King Gift Card Balance Checker and enter your card number and PIN.
• You can also ask a cashier to check the balance at the register.

Step 3: Understand Terms and Conditions for Offline Use

• Burger King Gift Cards do not expire and have no service fees.
• They can be used for food and beverage purchases in-store or at the drive-thru.
• Lost or stolen cards may not be replaced, so keep them secure.

Step 4: Carry the Gift Card (Physical or Digital Format)

• Bring your physical Burger King Gift Card or access the digital version via email or mobile wallet.
• Ensure the card number and PIN are visible for redemption.

Step 5: Inform the Cashier Before Payment

• Let the cashier know you’ll be using a Burger King Gift Card.
• If using multiple payment methods, specify how much of the gift card balance should be applied.

Step 6: Present the Card for Redemption

• Hand over the physical card or show the digital version for scanning or manual entry.
• The cashier will apply the balance to your order.

Step 7: Confirm Payment & Collect Receipt

• Ensure the correct deduction is applied from your gift card balance.

Ask for your remaining balance and keep the receipt for future reference.

Problems & Help – Burger King Gift Card

Common Problems & Troubleshooting Steps

Problem #1: Invalid or Incorrect Code 

Issue: You enter your Burger King Gift Card code, but the system says “Invalid Code.” 

Possible Causes:

• Typing errors like “O” instead of “0” or extra spaces.
• The card hasn’t been activated.
• Attempting to redeem on an unsupported platform (e.g., online instead of in-store). 

What to Do:

• Re-enter the code exactly as printed.
• Confirm activation with your receipt or email.
• Burger King gift cards are typically redeemable in-store only in the U.S.
• If the issue persists, call 1-866-394-2493 for assistance.

Problem #2: Already Redeemed Code 

Issue: The system says your Burger King Gift Card has already been redeemed. 

Possible Causes:

• The card was used in a previous transaction.
• Someone else accessed and used the code.
• A system error is misreporting the status. 

What to Do:

• Review your last receipt or ask the sender.
• Contact Burger King Support with your card number and proof of purchase.

Problem #3: Gift Card Expired 

Issue: The card is flagged as expired. 

Possible Causes:

• Burger King gift cards generally do not expire, but promotional cards might. 

What to Do:

• Check the fine print or confirmation email for expiration terms.
• Contact support to verify the card’s status.

Problem #4: Invalid Code or Typo 

Issue: The system doesn’t recognize your Burger King Gift Card code. 

Possible Causes:

• Formatting issues or entering the code in the wrong field.
• Using a card from a different region (e.g., U.S. card in India). 

What to Do:

• Enter the code carefully, avoiding extra characters.
• Confirm you’re redeeming in the correct country.
• Contact support if the issue continues.

Problem #5: Card Already Redeemed 

Issue: You try to use the card, but it’s marked as used. 

Possible Causes:

• It was redeemed during a previous purchase.
• The code was compromised. 

What to Do:

• Review your receipts or ask the sender.
• Contact Burger King Support with your card number and purchase confirmation.

Problem #6: Card Not Yet Activated 

Issue: The system says your card hasn’t been activated. 

Possible Causes:

• The store didn’t activate it at checkout. 

What to Do:

• Check your receipt for activation confirmation.
• Return to the store or contact the seller.
• If unresolved, call Burger King Gift Card Support.

Problem #7: Technical Glitches During Redemption 

Issue: You face errors while redeeming the card in-store. 

Possible Causes:

• POS system issues or network downtime.
• Card reader malfunction. 

What to Do:

• Ask the cashier to retry or enter the code manually.
• Try using the card at a different Burger King location.
• Contact support if the issue persists.

Problem #8: Error — “This Gift Card Has Already Been Redeemed” 

Issue: You haven’t used the card, but it shows as redeemed. 

Possible Causes:

• It was auto-applied or accessed by someone else. 

What to Do:

• Check your transaction history.
• Contact Burger King Support with the card number, receipt, and error details.

Problem #9: Card Applied but Balance Not Reflecting 

Issue: You redeem the card, but your balance doesn’t update. 

Possible Causes:

• System delay or display glitch.
• Redemption didn’t complete properly. 

What to Do:

• Wait a few hours and recheck your balance.
• Use the Burger King balance checker or call 1-866-394-2493.
• If still missing, contact support with your redemption confirmation.

Problem #10: Issues with Partial Redemption 

Issue: You used part of the card, but the remaining balance isn’t available. 

Possible Causes:

• System didn’t retain the remaining balance.
• Partial redemptions are not supported in some cases. 

What to Do:

• Ask for a receipt showing the remaining balance.
• Use the balance checker or contact support for assistance.

How to Get Help from Burger King Gift Card Support

Customer Support Channels

• Gift Card Info: bk.com/giftcards
• Balance Check: eGifter Balance Checker or call 1-866-394-2493
• In-Store Help: Visit your nearest Burger King location with your card and receipt

Social Media Support

• Message @BurgerKing on Twitter or Facebook for assistance.

Escalation Process

• If unresolved, request escalation and provide your gift card number, receipt, and screenshots of the issue.

FAQ

How can I check if my Burger King Gift Card is still valid or has already expired?

To check if your Burger King Gift Card is still valid:

1. Locate your card number and PIN:
   • Found on the back of the physical card or in your email for eGift cards.
2. Visit a participating Burger King location:
   • Ask a cashier to scan the card and confirm its status.
3. Call customer support:
   • Dial 1-833-942-7467 for balance and validity inquiries.

> ⚠️ Note: Burger King Gift Cards do not expire and have no service or dormancy fees.

What should I do if my Burger King Gift Card is showing as “already redeemed”?

If your card says “already redeemed”:

1. Double-check the code entry:
   • Ensure the card number and PIN were entered correctly.
2. Check your purchase history:
   • The card may have been used in-store, online, or via the mobile app.
3. Confirm with the sender (if applicable):
   • Ask if they redeemed or shared the card elsewhere.
4. Contact support:
   • Call 1-833-942-7467 or visit Burger King Gift Card Help.

> ⚠️ Security Tip: Proof of purchase is required to investigate redemption issues.

Can I redeem my Burger King Gift Card partially and use the remaining balance later?

Yes, Burger King Gift Cards support partial redemption:

1. Use part of the balance at checkout:
   • Only the amount needed for your order will be deducted.
2. Check your remaining balance afterward:
   • Ask in-store or call the support number.
3. Use the card again:
   • As long as funds remain, the card can be reused.

> ✅ Tip: Gift cards can be used for dine-in, drive-thru, and mobile app orders at participating locations.

How can I check the remaining balance on my Burger King Gift Card?

To verify your balance:

1. Visit a Burger King restaurant:
   • Ask a cashier to scan your card.
2. Call customer service:
   • Dial 1-833-942-7467.
3. Use a third-party balance check site:
   • For example, eGifter’s Burger King Balance Tool.

> 🛑 Reminder: Online balance check is not available on Burger King’s main website.

What should I do if my Burger King Gift Card code is not working or showing as invalid?

If your code is not working:

1. Re-enter the code carefully:
   • Avoid typos or scratched-off digits.
2. Ensure the card is activated:
   • Cards must be activated at the time of purchase.
3. Try again later:
   • Temporary system issues may affect redemption.
4. Contact support:
   • Call 1-833-942-7467 and provide your card number and receipt.

> 💡 Pro Tip: Burger King gift cards cannot be used to purchase other gift cards or for third-party delivery services.

Can I redeem a Burger King Gift Card in a different country or currency than where it was purchased?

Burger King Gift Cards are region-specific:

• Valid only in the country of purchase (e.g., U.S. cards work only at U.S. locations).
• Not valid internationally or for currency conversion.

Here’s what you can do:

• Check the card’s terms on the packaging or with customer service.
• If you received the wrong regional card, ask the sender to exchange or refund it.

> 📝 Tip: Always confirm the card’s region before attempting to redeem it.

Can I reload or add funds to my Burger King Gift Card?

No, Burger King Gift Cards cannot be reloaded. They are one-time-load cards, and you’ll need to purchase a new one for additional funds.

What should I do if my Burger King Gift Card is lost or stolen?

If your card is lost or stolen:

1. Check your email (for eGift cards):
   • You may be able to retrieve the code.
2. Contact support:
   • Call 1-833-942-7467 and provide:
     • Proof of purchase
     • Card number (if available)
3. Replacement policy:
   • Burger King may reissue the card if sufficient documentation is provided.

> 💡 Pro Tip: Treat your gift card like cash—store it securely and redeem it promptly.