8 Ways to Redeem Booking Gift Card!

Booking Gift Cards open the door to endless travel possibilities, giving recipients the freedom to book hotels, vacation rentals, and unique stays worldwide. From luxury resorts and boutique hotels to cozy apartments and scenic bed-and-breakfasts, it’s the perfect way to give the gift of adventure, exploration, and unforgettable getaways.

This card can be redeemed online at Booking.com toward eligible reservations, including accommodations in over 200 countries. Once applied to a Booking.com account, it becomes part of the user’s travel credit, making booking simple and seamless with no expiration dates or hidden fees.

Booking Gift Cards are available in digital format only, suitable for birthdays, holidays, weddings, honeymoons, graduations, or just because. It’s sent instantly via email, making it a thoughtful last-minute gift for anyone ready to pack their bags and explore the world.

With denominations typically ranging from $25 to $500, the Booking Gift Card can be personalized to fit any occasion or budget. Whether it’s a weekend getaway or part of a bigger travel plan, it offers flexibility and convenience for every type of traveler.

The Booking Gift Cards are a meaningful and exciting gift for jetsetters, honeymooners, digital nomads, spontaneous adventurers or anyone planning a trip. It turns travel dreams into reality—one stay, one city, and one adventure at a time.

How to Redeem a Booking Gift Card Online in Easy 8 Steps

Booking Gift Cards can be redeemed online by entering the code in the Wallet section of your Booking.com account. Once applied, the balance is instantly available for accommodation bookings only—not for flights, car rentals, or experiences.

Step 1: Open the Official Platform

To redeem your Booking Gift Card, start by accessing the official redemption page:

• Website: Booking.com Gift Cards
• Booking.com Mobile App (iOS/Android) Ensure you’re signed into the correct Booking.com account before proceeding.

Step 2: Log in or Create an Account

Before redeeming, sign in to your Booking.com account:

• Existing User: Use your registered email or phone number.
• New User: Create an account with basic details. Gift card balances are tied to your account for tracking and usage.

Step 3: Locate the Gift Card Redemption Section

Find where to redeem your gift card within your account settings:

• Go to “Wallet” in your Booking.com profile.
• Select “Redeem Gift Card” to enter your code. Navigating to the correct section ensures secure redemption.

Step 4: Enter the Gift Card Code

Once in the redemption section:

• Type or paste your gift card code in the input box.
• Double-check for typos before submitting. If physical, the code is usually behind a scratch-off panel.

Step 5: Confirm Redemption and Balance Update

After entering your code:

• Confirmation Message: “Gift Card Applied Successfully”
• Updated balance will appear instantly in your Booking.com Wallet.
• You may receive a confirmation email. Your funds are now available for eligible bookings.

Step 6: Check and Manage Gift Card Balance

To track your balance:

• Visit the Wallet section in your Booking.com account.
• View redeemed amount, remaining balance, and transaction history. Keeping tabs on your balance helps plan future stays.

Step 7: Understand Usage Restrictions and Conditions

Know where your balance can be applied:

• Booking Gift Cards are redeemable for accommodation bookings only.
• Not valid for flights, car rentals, or experiences.
• Balance is non-transferable and non-refundable. Always review Booking.com’s gift card terms before checkout.

Step 8: Plan or Start Using Your Balance

Now that your balance is ready:

• Browse eligible stays on Booking.com’s website or mobile app.
• During checkout, choose your Wallet balance or combine it with other payment methods. Use your balance before expiry to maximize value.

Problems & Help – Booking Gift Card

Common Problems & Troubleshooting Steps

Problem #1: Invalid or Incorrect Code 

Issue: You enter your Booking Gift Card code, but the system displays “Invalid Code.” 

Possible Causes:

• Typing errors, such as entering “0” instead of “O” or including extra spaces.
• The card hasn’t been activated properly.
• Attempting to redeem it on an unsupported page or for a non-eligible service. 

What to Do:

• Re-enter the code exactly as provided in your email or physical card.
• Double-check the redemption instructions in your confirmation message.
• Ensure the booking meets the required conditions (e.g., pre-paid properties only).
• If the issue continues, contact Booking.com Customer Support with your code and order reference.

Problem #2: Already Redeemed Code 

Issue: You try to use your Booking Gift Card, and the system says, “This card has already been redeemed.” 

Possible Causes:

• The card was previously added to a Booking.com account.
• Someone accessed the code before you.
• A sync or status error incorrectly shows the card as used. 

What to Do:

• Log into your Booking.com Wallet to check if the balance is active there.
• If the card was a gift, ask the sender if they redeemed it.
• Contact Booking.com Support with your code and receipt for verification.

Problem #3: Gift Card Expired 

Issue: Your Booking Gift Card is no longer valid due to expiration. 

Possible Causes:

• Some Booking cards (especially promo ones) expire after 12 months from issuance. 

What to Do:

• Check the expiration date in your gift email or card details.
• If recently expired, contact Booking.com Support to confirm if an extension is possible.

Problem #4: Invalid Code or Typo 

Issue: The system doesn’t recognize the gift card code. 

Possible Causes:

• Formatting mistakes or pasting line breaks from the email.
• Using the wrong field, like entering in promo code instead of the gift card section. 

What to Do:

• Paste the code cleanly, ensuring there are no spaces or formatting characters.
• Confirm you’re entering it in the gift card section at booking.com/giftcard.
• If unrecognized, reach out to Booking.com with a screenshot and the full gift card details.

Problem #5: Card Already Redeemed 

Issue: The Booking Gift Card is marked as redeemed, though you haven’t used it. 

Possible Causes:

• Card auto-applies upon opening or clicking a link while logged in.
• Fraudulent redemption if accessed by someone else. 

What to Do:

• Check the Booking Wallet on your account for an active balance.
• Contact support immediately if you suspect unauthorized use.

Problem #6: Card Not Yet Activated 

Issue: The system shows that your card has not been activated. 

Possible Causes:

• Retailer failed to activate it at purchase.
• Delay in syncing a digital card after delivery. 

What to Do:

• Confirm activation via receipt or email confirmation.
• If the card was purchased via a third party, contact their support first.
• Reach out to Booking.com Support if the issue remains.

Problem #7: Technical Glitches During Redemption 

Issue: System errors prevent gift card usage. 

Possible Causes:

• Booking.com is experiencing a platform issue.
• Form not submitting or balance not applying properly. 

What to Do:

• Log out and back in, or try using a different browser/device.
• Ensure your internet connection is stable.
• If the error persists, take screenshots and send them to Booking.com Support.

Problem #8: Error — “This Gift Card Has Already Been Redeemed” 

Issue: The card is flagged as used on the first attempt. 

Possible Causes:

• Card was redeemed when the gift email was clicked while logged in.
• The card was compromised or already linked. 

What to Do:

• Visit your Booking Wallet to confirm whether the balance is visible.
• If not, report the issue to Booking.com Support with the full code and gift email.

Problem #9: Card Applied but Balance Not Reflecting 

Issue: You redeem your gift card, but your Booking Wallet doesn’t show the balance. 

Possible Causes:

• The card was applied in the background but hasn’t yet been updated visually.
• Account sync issue or slow dashboard refresh. 

What to Do:

• Log out and log back in.
• Check your Booking Wallet at booking.com/wallet.
• Contact support with the code and the redemption confirmation email if the balance is missing after 24 hours.

Problem #10: Issues with Partial Redemption 

Issue: You use part of your Booking Gift Card, but the remaining balance isn’t accessible. 

Possible Causes:

• The leftover balance hasn’t synced back to your Wallet.
• Some partner bookings may not allow split usage. 

What to Do:

• View your Wallet to confirm remaining value.
• Check redemption rules—Booking Gift Cards must often be used on pre-paid bookings.
• If the balance disappears, contact support with the booking and gift card details.

How to Get Help from Booking Gift Card Support

Booking Customer Support Channels

• Official Support Site: Visit booking.com/help
• Wallet & Gift Card Dashboard: booking.com/wallet
• Live Chat: Available when signed into your Booking.com account.
• Email Support: Submit a query via your account’s help section.
• Phone Support: Available through contact options once logged in.

Social Media Support

• Message @Bookingcom on Twitter or send a direct message on Booking.com’s official Facebook page.

Escalation Process

• If not resolved, request escalation in live chat or follow up via email with:
  • Gift card code
  • Order ID

FAQ

How Can I Check If My Booking Gift Card is Still Valid or has Already Expired?

To check if your Booking Gift Card is still valid:

1. Locate the card details:
   • Find your gift card number and PIN in your email or on the physical card.
2. Visit the official redemption or balance check page:
   • Go to the official gift card redemption or balance check website listed in your card instructions.
3. Enter the required details:
   • Input your voucher number and PIN.
4. View card status:
   • The system will show:
     • Remaining balance
     • Expiry date
     • Card status: active, used, or expired

⚠️ Note:  Most booking gift cards are valid for 12 months from the date of issue unless otherwise specified.

What Should I Do If My Booking Gift Card is Showing as “Already Redeemed”?

If your Booking Gift Card says “already redeemed”, follow these steps:

1. Double-check the code entry:
   • Ensure the voucher number and PIN were entered correctly.
2. Check your booking history:
   • You may have already used the card on a past reservation.
3. Confirm with the sender (if applicable):
   • If it was a gift, verify whether it was redeemed or shared with someone else.
4. Contact Customer Support:
   • Use the contact info provided in the gift card’s original message or website. Share:
     1. Gift card number
     2. Order confirmation or receipt
     3. Screenshot of any error

⚠️ Security Tip: Gift cards cannot be clubbed with other payment methods via call center bookings.

Can I Redeem My Booking Gift Card Partially and Use the Remaining Balance Later?

Yes, partial redemption is supported by the booking platform:

1. Apply the gift card during checkout:
   • If the booking amount is less than the card value, the remaining balance stays on the card.
2. Pay the difference if needed:
   • If the booking exceeds the card value, pay the rest using a credit/debit card.
3. Track remaining balance:
   • Use the balance check tool or contact support.

✅ Tip: Partial use is allowed only when booking online—not via call center.

How Can I Check the Remaining Balance on My Booking Gift Card?

To verify your Booking Gift Card balance, follow these steps:

1. Visit the official balance check page:
   • Visit the official gift card site provided in your email or card.
2. Enter your gift card details:
   • Input your voucher number and PIN.
3. Check balance via support:
   • Call the helpline if the online tool is unavailable.

🛑 Reminder: Always check your balance before booking to avoid payment failures.

What Should I Do If My Booking Gift Card Code is Not Working or Showing as Invalid?

If your Booking Gift Card code is not working:

1. Re-enter the code carefully:
   • Avoid typos or formatting errors.
2. Check if the card is expired or already used:
   • Use the balance check tool or contact support.
3. Try again later:
   • Temporary system issues may affect redemption.
4. Contact Customer Support:
   • Provide your card number, receipt, and error message.

💡 Pro Tip: Gift cards cannot be redeemed for travel insurance or upgrades on some platforms.

Can I Redeem a Booking Gift Card in a Different Country or Currency than Where It was Purchased?

• Most booking gift cards are region-specific.
• They cannot be used across countries or on international versions of booking websites.

Here’s what you can do:

• Check the card’s terms on the issuer’s website.
• If you received the wrong regional card, ask the sender to exchange or refund it.

📝 Tip: Always match the card’s region with your booking platform.

Can I Reload or Add Funds to My Booking Gift Card?

No, Booking Gift Cards cannot be reloaded. They are one-time-load cards, and you’ll need to purchase a new one for additional funds.

What Should I Do If My Booking Gift Card is Lost or Stolen?

If your Booking Gift Card is lost or stolen:

1. Check your email (for digital cards):
   • You may be able to retrieve the code.
2. Contact Customer Support:
   • Provide:
     • Proof of purchase
     • Gift card number (if available)
3. Replacement policy:
   • Some issuers may reissue the card if sufficient documentation is provided.

💡 Pro Tip: Always save your receipt and redeem the card promptly to avoid loss.